FAQ

Where is your clinic located?

We are conveniently located on the corner of Cameron St. and Apollo Rd. in Scott, LA. Parking is available in front of our building.

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Do you offer any payment plans?

Unfortunately, we do not offer any payment plans at this time. We request that you pay for services provided at the time of your pet’s visit. If you have any questions about our payment policy, please feel free to ask.

We do accept CareCredit, a medical credit card that offers no interest to balances paid by the end of the promotional period. To see if you qualify or to find out more, please visit www.carecredit.com. If you would like to search for our practice, use zip code 70520 or search for The Waggin Train.

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What forms of payment do you accept?

We can accept any of the following payment methods: Cash, Personal checks, Visa, MasterCard, Discover, and CareCredit. We also accept most pet insurance plans.

What’s the best way to schedule an appointment?

Please call (337) 230-9247 to book a convenient appointment time, or use our online appointment scheduler to request a date and time.

Why can’t my pet see the same veterinarian/veterinary technician each time we visit?

We make every effort to accommodate our clients’ requests. However, there may be circumstances that prevent a certain veterinary team member from being available during your pet’s visit. Scheduling conflicts, emergency situations, and vacation schedules all play a role in their availability. Please feel free to ask for a specific veterinarian or veterinary technician when you schedule your appointment, and we will do what we can facilitate your request. However, please be understanding if we can’t. All of our team members are highly skilled professionals who look forward to your pet’s visit.

Can I call and have you fax a copy of my pet’s rabies certificate and proof of vaccinations to the kennel where my pet will be staying?

We’d be happy to send proof of vaccination to your pet’s kennel. Just let us know the fax number.

Alternately, if you register with VetScene you can have 24 hour access to your pet’s medical records as well as the ability to print out an ID card showing your pet’s vaccine history. You will need our clinic number (5660) and your client number which can be found on any receipt or by calling our office.

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